Welcome To MonsterClean!
If you are looking for first-class carpet cleaning service, you have come to the right place! We aim to provide solutions for all of your floor and textile cleaning needs.
We are here to serve you and answer any questions you may have.
We put our customers first. We listen to you and help you by cleaning your carpets, rugs, upholstery, tile & grout, and hard surface flooring. Many customers thought they needed new carpet, flooring, or upholstery until we used our advanced cleaning techniques to make their furniture and/or flooring look new again!
- Industry Certified Technicians–the area’s only Master Textile Cleaner!
- Fast Service
- Carpet cleaning using hot water extraction (steam cleaning), the method recommended by all carpet manufacturers
- Pet stains, ink, blood, window cleaner, paint, make-up; we’ve cleaned up all this and more
- Tile and grout cleaning with our system offers amazing results
- Environmentally friendly products, Green Seal of Approval cleaning agents used for most applications
- Only carpet cleaning company accredited by the Better Business Bureau in Henderson, KY
- now offering our exclusive “Rapid Dry” carpet cleaning process!
Call us today: 270-860-9257
Our Menu Of Services
WHY CHOOSE MONSTER CLEAN?
HOW TO CHOOSE A CARPET CLEANING COMPANY? DO THEY HAVE GOOD REFERENCES?
MonsterClean’s owner, Dave Chrisman, has been servicing the Tri-State area for 13 years. Our references are available upon request.
WHAT KIND OF EXPERIENCE DO THEY HAVE? – ARE THEY WELL EDUCATED IN THEIR FIELD?
MonsterClean is certified by the IICRC (Institute of Inspection, Cleaning and Restoration Certification), the world’s most recognized certification organization for carpet and upholstery cleaners. Attending educational courses, reading trade journals and being heavily involved in our industry allows us to stay abreast of all the latest techniques and procedures. Leading carpet manufacturers recommend only firms certified by the IICRC. Dave has held the Master Textile Cleaner (highest level available for cleaners) certification since 2005.
DO THEY GUARANTEE THEIR WORK?
Far too often service companies are not willing to stand behind their work. Our guarantee to you is that if you are not completely thrilled with the cleaning experience you receive from us, we will rush back to your location at no charge to make things right. If you are still unimpressed, we will offer a 100% refund.
AVOIDING THE CARPET CLEANING SCAM
“Two Room Cleaned FREE”
“$5.95 Per Room Normal Cleaning”
“Free Carpet Protector”
Such carpet cleaning ads are seen everyday by consumers, but is anything really free? And what is normal cleaning? Too often unsuspecting consumers who are lured by specials find themselves victims of bait-and-switch advertising. They realize, often too late, that these advertised specials have conditions, either written in small print or not stated at all. They are often told that “preconditioning” costs extra or that the carpet is too soiled for normal cleaning at the advertised low price.
Bait-and-switch operators are prevalent in many industries, and the carpet cleaning industry is no exception. This does not mean though, that all carpet cleaners are rip-off artists. But how do you know who is, and who is not? The professional carpet cleaning industry has cited these scam activities as a major industry concern, and is taking action to help eliminate unprofessional workmanship and unethical tactics. A leader in the campaign is the Institute of Inspection, Cleaning and Restoration Certification (IICRC), which certifies cleaners who meet prescribed levels of technical proficiency and pledge to operate by a “Code of Ethics”. To help educate consumers so they will not become victims of fraudulent practices within the cleaning industry, the IICRC has released a list of guidelines to consider when selecting a carpet cleaner.
If an advertised price sounds too good to be true, it often is! Carpet cleaners advertise a low price to get their foot in the door. Use common sense; low price usually equates to low quality for any product or service. Legitimate business people have legitimate expenses they must cover, including license, taxes, insurance, employee wages and benefits and quality tools of the trade. A professional carpet cleaner who must cover these business expenses and make a reasonable profit to stay in business cannot afford to drive to your house for $5.95, much less clean a room of carpet when there. QUALITY — Never should the price of cleaning services be the sole criterion for selecting a carpet cleaner. A price that sounds high may not be a signal of a rip-off. In all professions, quality work deserves a quality price.
TRUTH IN ADVERTISING
Read the fine print in advertised specials to find out exactly what the price includes and request a firm price before the work begins.
Professional cleaning firms require employees to engage in formal training in a variety of cleaning disciplines and these educational efforts will be ongoing. Ask about the training background of the technicians who will be cleaning your carpet.
Professional firms require certification of technicians through such certification organizations as the IICRC or independent training and testing organizations.
Consumers should ask for references from previous customers.
Professional cleaning firms are members of trade associations that promote high ethical standards and continuing education. Look for trade logos in advertising. MonsterClean is listed with the CRI, IICRC, Henderson Chamber of Commerce, and www.carpet-steam-cleaners.org.
It is important to ask if the cleaner is operating according to IICRC Cleaning Standards.
Ask the cleaner which method of cleaning will be used and the advantages and disadvantages of this method compared to other methods.
Technicians must be courteous and willing to take the time to thoroughly explain the cleaning process and answer all questions. You should never feel pressured.
There is no single criterion for selecting a carpet cleaning service. Several combined factors must be considered in the selection decision.